Panama Customer Service - My report card

This is my opinion of the customer service here based on my actual experience. I will try to review this in chronological order.

Hotel (for tourists): A- (no complaints, all request were filled)

Taxis: D+ (for $2 a ride, its hard to expect more)

Cable and Wireless (cell phone company): C (you have to wait a long time before you get served. The sales lady was decent once we finally saw her)

Grocery stores: B (they bag your groceries for you and are pretty friendly, but you will have to wait a long time if someone in front of you tries to pay with a $100 bill)

Real Estate Agents (apts): C+ (some are good and will show you places you ACTUALLY want others will take you places that are out of your price range OR are not what you are interested in)

Restaurant (normal to middle class): C- (you have to be VERY CLEAR if you want a substitution such as "extra broccoli", they rarely come back to check on you after you get your food, they don't refill your glass with water unless you ask)

Restaurant (high end): A (Great service. Note: I've only been once for my gf's birthday)

Rental Car Companies: C (They are not upfront about all the fees when you reserve in advance. When you are in the rental office, prepare to wait a long time. The rental agents are friendly and helpful)

Property Managers (the people who you sign the apartment contract with): D If you don't THOROUGHLY check your apt BEFORE you sign your contract, you might find lots of problems after you move in (even high end apartments). Once you give them the money for your apartment, its very difficult to get them to do/fix anything afterwards)

Auto Mechanic (Pedro near El Cangrejo): A (He will evaluate cars for you for free. Honest guy who is honest and very helpful)

Cable Onda (internet/cable company): D (You will wait forever on the phone if you call customer service. They come to install your cable/internet when they feel like it. If you try to set an appointment with them, you need to triple check the date and time and then keep calling them to make sure they are coming. The guys who installed my internet did not fully know what they were doing. I had to help them!)

Department stores: C- (They do not offer to help you, you must always ask first. The cashiers seem pretty unhappy)

Hardware stores: B (Service overall is pretty good. Sometimes the employees won't help you even though they clearly see you need help)

Corner Stores: B- (Not bad. But if there is a line, you might be waiting for a long time. One time there was a long line at the cashier and an employee just stood there. No one was helped until the OTHER employee came out of the bathroom)

Banco General (bank): B- (Overall, pretty good ONCE you have an account. Sometimes you will have to wait a long time to get helped. Extra services can be difficult to obtain if you are not a local.  We had to wait an extra month,  because THEY lost all the paperwork to start our new accounts)